Always know who has the ball
Ball-in-court shows which person or organization must respond. Ownership and due date remain visible until the request moves forward.
What you'll learn
How always know who has the ball works inside Perfour.
What information you need and how it stays connected to RFIs.
How to preserve traceability and find the record later.
How to complete ball-in-court
- 01
Understand the objective
An RFI (Request for Information) formalizes a technical question that needs an answer before work can proceed correctly. It records the question, context, owner, due date and official response. This guide focuses on always know who has the ball.
- 02
Prepare ball-in-court
Enter the title and question; add a proposed solution, drawing, specification section, location, priority, due date and ball-in-court. Record potential cost or schedule impact, distribute to reviewers/watchers and attach evidence.
- 03
Complete the workflow in Perfour
Save as draft or open the numbered request, assign the ball, receive comments, record the official response, and then close, reopen or void it with a reason. Responsibility can pass between participants. Ball-in-court identifies who must take the next step.
- 04
Review relationships and traceability
An RFI can connect with drawings, files, tasks, schedule and conversations. Declared impact helps prioritize questions that block work or change cost. A good RFI asks for one decision, cites the correct document and avoids ambiguity. Do not close it until the official response is actionable and the required participants have been informed.
Frequently asked questions
What is ball-in-court and what is it for?+
An RFI (Request for Information) formalizes a technical question that needs an answer before work can proceed correctly. It records the question, context, owner, due date and official response.
What information do I need to always know who has the ball?+
Enter the title and question; add a proposed solution, drawing, specification section, location, priority, due date and ball-in-court. Record potential cost or schedule impact, distribute to reviewers/watchers and attach evidence.
How is this process completed in Perfour?+
Save as draft or open the numbered request, assign the ball, receive comments, record the official response, and then close, reopen or void it with a reason. Responsibility can pass between participants. Ball-in-court identifies who must take the next step.
Which other modules does it connect with?+
An RFI can connect with drawings, files, tasks, schedule and conversations. Declared impact helps prioritize questions that block work or change cost.
What should I check before considering it complete?+
A good RFI asks for one decision, cites the correct document and avoids ambiguity. Do not close it until the official response is actionable and the required participants have been informed.