RFIs / 17

Issue the official response

The official response is the final answer to the question. There is only one per RFI.

3 minutes
Product screenshot: Issue the official response
Step by step

How to complete official response

  1. 01

    Open the RFI

    If you can respond and there is no official response yet, you see the Pending official response block: "Only the Ball in Court or Owner/Admin can issue the authoritative response."

    Step 1: Open the RFI
  2. 02

    Write the response

    In the block's editor. Use "/" to link items and "@" to mention people.

    Step 2: Write the response
  3. 03

    Send

    Click Send official response. "Official response sent" appears and the response is highlighted with the responder's name.

    Step 3: Send
  4. 04

    Check the new status

    The RFI moves to Pending, waiting to be confirmed and closed.

    Step 4: Check the new status
  5. 05

    Add images

    Below the response there is its own Add image, if you have permission.

    Step 5: Add images

What you'll learn

  • How issue the official response works inside Perfour.

  • What information you need and how it stays connected to RFIs.

  • How to preserve traceability and find the record later.

FAQ

Frequently asked questions

Can I correct the official response?+

No: once issued, the response block disappears. To clarify something, leave a comment.

Why don't I see the response block?+

You are not allowed to respond to that RFI, or it already has an official response.