Visual guide

Close a quality check

Check the closing conditions and move a finished quality check to Completed.

5 minutes
Product screenshot: Close a quality check
Step by step

Follow each step on screen

  1. 01

    Open the check and read the header warning: Close is blocked while items are pending.

    Step 1: Open the check and read the header warning: Close is blocked while items are pending.
  2. 02

    Identify the items that still need evaluation.

    Step 2: Identify the items that still need evaluation.
  3. 03

    Resolve any linked nonconformity before closing. The header shows unresolved cases.

    Step 3: Resolve any linked nonconformity before closing. The header shows unresolved cases.
  4. 04

    A failed item remains NOT OK until it is checked again; resolving the nonconformity does not change its result automatically.

    Step 4: A failed item remains NOT OK until it is checked again; resolving the nonconformity does not change its result automatically.
  5. 05

    After verifying the correction, mark Pass and confirm every item is OK.

    Step 5: After verifying the correction, mark Pass and confirm every item is OK.
  6. 06

    Select Close when it becomes available.

    Step 6: Select Close when it becomes available.
  7. 07

    Read the confirmation and select Confirm.

    Step 7: Read the confirmation and select Confirm.
  8. 08

    In the list, verify the check shows COMPLETED.

    Step 8: In the list, verify the check shows COMPLETED.
  9. 09

    Open its detail and verify Completed / COMPLETED.

    Step 9: Open its detail and verify Completed / COMPLETED.
FAQ

Frequently asked questions

What was verified and what remains untested?+

The example was closed with two OK items and one resolved nonconformity. No evidence files were attached; check required evidence before closing a real case.